Saks Fifth Avenue

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Saks Fifth Avenue was seeking an enterprise partner to provide a digital interactive wayfinding solution for their flagship store in Manhattan. The solution needed to be scalable to seamlessly apply to other store locations. The goal was to improve the guest experience, providing them with visibility to the ten-story store (which appears from the street to be only three levels) via a very intuitive application to search for brands throughout the store. Saks wanted the solution to continue to evolve with developing technologies and be dependable, while minimizing downtime and maintenance requirements. Oppna Digital proposed a customized solution to meet these goals, deliver simplified support management and reduce total cost of ownership for Saks Fifth Avenue. Today numerous sleek, custom kiosks are found in the NYC and Beverly Hills locations, with plans to expand to other store locations.